Mission
To help Vietnamese businesses apply technology and AI in practical ways — fitting their needs and budget, with measurable results.
About us
About DUOLINK SOLUTIONS
A technology partner for businesses — from consulting and building systems to applying artificial intelligence (AI) and long-term operations.
DUOLINK SOLUTIONS is the technology solutions brand of MAPME Technology Solutions Joint Stock Company, headquartered in Xuan Dinh, Hanoi. We consult, design and build software systems, mobile apps, artificial intelligence (AI), IoT and data solutions — helping businesses digitise their processes, make use of their data and run more efficiently every day.
The two interlocking rings in the DUOLINK mark reflect how we work: we link our clients' business knowledge with our team's technical expertise, so every solution is tied to a real problem — not just a product handed over at the end.
We start by listening: mapping your processes, finding the bottlenecks and proposing an approach that fits your budget before we build anything. After launch, DUOLINK stays with you for maintenance, monitoring and upgrades, so your systems remain stable, secure and grow with your business.
Free consultation & discovery
We listen to your real problem and propose the right approach before you commit.
Response within 24 hours
Every request is acknowledged and answered within one business day.
Full source code handover
You own all source code, documentation and administrative access.
Warranty & long-term support
Post-launch warranty plus ongoing maintenance plans whenever you need them.
Vision
To be a trusted, long-term technology partner for businesses on their digital transformation journey and in the age of AI.
Core values
- Commitment to our clients' real problems
- Transparency in cost, schedule and source code
- Quality and security by design
- Always learning new technology
Artificial intelligence
Artificial intelligence — our focus
AI is no longer the technology of tomorrow. We help businesses bring AI into everyday work — safely, practically and with measurable impact.
- AI assistants & chatbots24/7 customer consultation and support on your website and Zalo, answering from your own documents, products and policies.
- Generative AI for businessDrafting documents, summarising reports, supporting sales and marketing; searching internal knowledge with access-controlled data.
- Computer visionFace and licence-plate recognition, people and vehicle counting, product defect detection — for security, transportation and manufacturing.
- Automated document processing (OCR)Reading invoices, contracts, forms and ID documents and entering the data into your systems automatically.
- Analytics & forecastingForecasting sales, inventory and demand; detecting anomalies in operational and IoT sensor data; decision-support dashboards.
- AI-powered process automationCombining AI with your existing software to cut processing time and repetitive manual work.
How we deliver AI: we start with a small proof of concept on real data to measure results before larger investment; your data stays secure and always belongs to you; and we choose the right model — cloud AI services, or private on-premises deployment when security requirements are high.
Capabilities
What we do
One partner for your entire technology journey: from idea, to build, to operation.
Industries we serve
- Healthcare
- Education
- Security
- Transportation
- Retail & e-commerce
- Manufacturing
- Logistics & warehousing
- Finance & accounting
- Real estate & buildings
- Travel & hospitality
- Smart agriculture
- Public sector
Facing a similar challenge?
Talk to us for a free consultation on the right solution.